Frequently Asked Questions
Everything you need to know about your Laifen experience.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.
Does my Laifen product come with a warranty?
Yes, all Laifen high-speed hair dryers and electric toothbrushes come with a 2-year limited warranty covering manufacturing defects.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options via Affirm or Klarna.
Are Laifen products dual voltage for international travel?
Our products are currently designed for specific regional voltages. US models are optimized for 120V. Please check the product specifications before using them abroad.
How can I track my order?
You can track your order by clicking the link in your shipping confirmation email or by logging into your account on the Laifen-US website.